Product Support

Returned Goods: No merchandise is to be returned without Warwood Authorization. Returned goods, when authorized, must be returned prepaid freight. Credit will be issued at invoice price at time of shipment less 15% restocking charge, plus cost of initial outgoing freight. If it is necessary to recondition or repackage returned goods, additional charges will be assessed. Credit for returned goods may be applied only toward the purchase of other Warwood products. Credits cannot be applied for cash rebates.

Shortage or Damage: In the event of any shortage or damages, notify at once the delivery transportation agent. File claim properly and be certain all shortage and damaged goods are signed and noted on the freight bill at the time of delivery.

Loses and damages which occur in transit are the carrier's responsibility, and such claims should be files with the carrier.

Disclaimer: Warwood Tool Company makes no warranty, express, implied or statutory, including any implied warranty of merchantability and/or fitness for any particular purpose, with respect to any of its tools. In addition, Warwood Tool Company shall not be liable for any damages arising out of or occasioned by the selection, application, use or operation of its tools.

Any Questions regarding returns please contact:

Warwood Tool Company

164 North 19th Street

Wheeling, West Virginia 26003

Phone: (304) 277 - 1414 Fax: (304) 277 - 1420

Support@warwoodtool.com

Warwood Tool Company has special in house people to help you interpret any and all of your railroad specifications. We can offer you special pricing on your inquiries for volume purchases as well as firm annual pricing to the desired specifications. Such arrangements can be promptly handled by faxing all such inquiries to us at (304) 277-1420, e-mailing at sales@warwoodtool.com, or by calling us at (304) 277-1414.

UNIFORM PRODUCT CODE AND BAR CODING. Warwood Tool Company's (U.P.C.) Uniform Product Code No. is as follows: 6 98582 (Manufacturer Code) plus our five digit (Product Number) and one digit (Check Digit Number).